Support

EAT • POST • SHARE • FEED • Fixedseat is a journal for the places you love, the food you crave, and the tables you share. iOS now, Android and web coming soon. If you need help with any part of Fixedseat, reach out.

General support: hello@fixedseat.com

Privacy requests (GDPR / CCPA): privacy@fixedseat.com

Response time: within 1–2 business days

Common Questions

How do I reset my password?

On the sign-in screen, tap Forgot password? and enter your email. You'll get a link to set a new password. If it doesn't arrive within a few minutes, check your spam folder, then email hello@fixedseat.com.

How do I delete my account?

In the mobile app: Settings → Delete account. On the web (when available): Settings → Delete account at fixedseat.com/settings. Your account will be scheduled for deletion; all your data (photos, reviews, ratings, lists) is removed within 30 days. See the Privacy Policy for details.

How do I report a user, post, comment, or list?

Long-press the post, or tap the "…" menu on a profile / comment / list. Choose Report and pick a reason. We review reports within 24 hours where practical. See the Terms of Service.

How do I block a user?

Open the user's profile → tap the "…" menu → Block. Their content is hidden from you and they can no longer interact with your content.

How do I request removal of a photo I uploaded that's now a restaurant's hero image?

Email privacy@fixedseat.com with the restaurant name and (if possible) the approximate date you uploaded the photo. We'll remove it and swap in another available photo.

Restaurant info is wrong (hours, address, chef, etc.). How do I fix it?

Restaurant metadata (hours, address, price level, photos) comes from Google Places and is snapshot at first fetch. If you notice an error, email hello@fixedseat.com with the restaurant name and what's wrong.

The app crashed or a feature isn't working.

Email hello@fixedseat.com with what you were doing when it happened. If possible, include your device or browser, operating system version, and a screenshot.

Something else?

Email hello@fixedseat.com — we read every message.